FAQ

How can I transcribe a registration?
The only way to transcribe a registration is to bring the confirmation letter addressed to the originally registered runner to the number bib distribution site and have the registration transcribed to you at the Datasport Troubledesk. A fee of CHF 20 applies.

Where can I return my chip after the race?
Please return the chip after crossing the finishing line to the finishing tent. If you forget to do so, you can return the chip at the information desk at Landwiese, or mail it via postal mail to: Zürich Marathon, Postfach 8027, 8036 Zürich.

I have lost my Datasport confirmation or the receipt of my postal money transfer. What do I have to do in order to be able to pick up my number bib?
All runners will receive a confirmation letter at the beginning of April. Please bring this letter with you when you pick up your number bib.

Can I still register after the registration deadline?
No registrations will be accepted after the deadline.

Can I cancel my registration and get a refund?
No refunds will be issued. See the section regulations.

Can I purchase insurance in case I can not run the race?
Yes, when you register online (Datasport) you will be given the option to purchase insurance to cover your cancellation costs. The general insurance conditions can be found at www.datasport.ch.

Who can help me to find a hotel room in Zurich?
Please contact Ms. Irene Wyss. See the section marathon hotels.

My mailing address has changed. Whom should I contact in order for my new address to be listed in the entries list?
Send us an e-mail to info (at) zurichmarathon.ch.

Why are no phone numbers published online?
We can only be contacted via letter mail, fax or e-mail, see section contact.